Question 1

Where’s my refund?

Accepted Answer

Federal (IRS): The IRS has a free online tool to check a refund’s status at the web address: https://www.irs.gov/refunds (https://www.irs.gov/refunds)The site requests social security number, filing status (single, married filing joint/separate, head of household) and refund amount.

State: Georgia also has a free online tool to check a refund’s status at the web address: https://dor.georgia.gov/taxes/wheres-my-refund (https://dor.georgia.gov/taxes/wheres-my-refund)The site requests social security number and refund amount.

Question 2

How do I pay my taxes?

Accepted Answer

Federal (IRS): Mail a check to the address on the payment voucher or pay online. Online payment is recommended to expedite payment (reduce any interest and penalty) and avoid any delays/theft of mail. The web address is: https://www.irs.gov/payments (https://www.irs.gov/payments)

State: Mail a check to the address on the payment voucher or pay online. Online payment is recommended to expedite payment (reduce any interest and penalty) and avoid any delays/theft of mail. The web address is: https://dor.georgia.gov/taxes/individual-taxes/pay-individual-income-tax (https://dor.georgia.gov/taxes/individual-taxes/pay-individual-income-tax)

Question 3

I need a copy of my tax return. Where can I get it?

Accepted Answer

Our portal at https://my.smartvault.com/ (https://my.smartvault.com/)

The tax year folder (i.e., TY21 for Tax Year 2021) contains a subfolder with your Client and Government pdf copies.

Note: Smart Vault is not a document storage service. After a tax return is filed, clients should download their final pdf tax return copies for their own records.

Question 4

I received a tax notice (letter). What do I do?

Accepted Answer

Most tax notices plainly state their purpose. The IRS or state may adjust a tax return for multiple reasons, particularly for interest and penalties.

If you agree with the change, follow the instructions on the letter for resolution.

If you do not agree and need assistance, upload your letter to Smart Vault and notify us (do not email, as it may contain sensitive personal and financial information).

Question 5

What is the best way to prepare for tax season?

Accepted Answer

• From your Smart Vault, reference the digital tax organizer for the current tax year.
 • Ensure you have logged into and have access to your IRS account via https://www.irs.gov/payments/your-online-account (https://www.irs.gov/payments/your-online-account)
 • Digitize your tax forms and other support, and upload it to your Smart Vault; pdf file format is preferable over jpegs.

Question 6

Where do I upload my tax documents?

Accepted Answer

Please upload tax documents to the Client Source Document folder of the appropriate tax year (i.e., TY21 for Tax Year 2021) to our portal Smart Vault:  https://my.smartvault.com/(https://my.smartvault.com/)

Question 7

I don’t have all my tax documents for the current tax year. Where can I access them?

Accepted Answer

If you are unable to request the documents directly from the source, you can access your IRS transcript on the IRS website using the Get My Transcript Tool.  https://www.irs.gov/individuals/get-transcript(https://www.irs.gov/individuals/get-transcript)

Please note that the transcript may not be up to date for the prior year until July 1.

Question 8

Where can I find my estimated tax payment vouchers?

Accepted Answer

Estimated tax payment vouchers may be included in the prior year tax return. The vouchers are designated ES for estimate. Do not confuse the ES estimated tax payment vouchers with any annual payment vouchers.

Question 9

As I am an S-corp, C-corp, or partnership that is an LLC, do I have to renew my company registration with the Secretary of State each year?

Accepted Answer

Yes, the legal entity is maintained separately from the LLC’s tax filing status. Business entity registrations must be  renewed annually with the state Secretary of State’s office at the web address https://georgia.gov/renew-llc(https://georgia.gov/renew-llc)

Don’t forget, business licenses must also be renewed with the municipality (city or county) where they reside.

Question 10

I have a business tax return. What support should I upload to Smart Vault?

Accepted Answer

At a minimum:

• The tax year Income Statement and Balance Sheet, both in pdf and Microsoft Excel.
 • Business bank account and business credit card statements as of 12/31 of the given tax year.
 • If you have payroll, a copy of your W3.
 • Supporting documentation for asset additions (vehicles, equipment, furniture, etc.) and liability additions (vehicle loans, business loans, loans from shareholder); please also notify us and provide support for any asset disposals or loan payoffs.

FAQ